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Elevation Health Partners takes an innovative, people-centric approach to serve and guide the unique needs of our clients.
We work with government agencies, policy influencers, and provider organizations who are seeking a sustained, meaningful impact to patient care.
Allied IPA
California Department of Health Care Services
California Health Care Foundation (CHCF)
California Health Information Partnership and Services (CALHIPSO)
Cedars-Sinai Community Benefit
Center FOr Care Innovations (CCI)
health net of california
Inland Empire Health Plan (IEHP)
Medpoint
Management
National Committee on Quality Assurance (NCQA)
The Institute for High Quality Care (IHQC)
California Quality Collaborative (CQC)
centene
Community Clinic Association of Los Angeles County (CCALAC)
Imperial County Department of Public HealtH
Institute for Healthcare Improvement (IHI)
michigan community health network (MCHN)
Purchaser Business Group on Health (PBGH)
the university of washington
CALOPTIMA
Centers for Medicare and Medicaid Services (CMS)
HEALTH RESOURCEs AND SERVICES ADMINISTRATION (HRSA)
Imperial County Medical Society
L.A. Care Health Plan
Michigan primary care associaton
Rady Children’s Hospital - San Diego
And Many More
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Our team works shoulder-to-shoulder with our clients at every level. Key to our process is our ability to adapt and tailor our solutions to our clients’ needs and constraints in order to find opportunities to accomplish their goals.
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Our team works shoulder-to-shoulder with our clients at every level. Key to our process is our ability to adapt and tailor our solutions to our clients’ needs and constraints in order to find opportunities to accomplish their goals.
HRSA Health Center Controlled Networks (HCCN)
Federal Grant (HRSA)
Medi-Cal Population/FQHC
Practice Facilitation/ Coaching
Quality Metrics
Patient Portal Engagement and Access
Reduce Provider Burden
Interoperability/HIE
Social Risk Factor Interventions
Promote Telehealth Implementation
Since 2012, Elevation Health has been providing strategic planning support to assists Community Clinic Association of Los Angeles County’s (CCALAC) 47-member community health center and Federally Qualified Community Health Centers (FQHCs) to achieve the goals the Health Resources and Services Administration (HRSA), Health Center Control Network.
The CCALAC HCCN program is funded at $1.43 million under a three year program to improve operational effectiveness and clinical quality in Health Centers through the provision of management, financial, technology and clinical support services. HCCN initiatives are typically focused in functional areas requiring high-cost and/or highly specialized trained personnel, procurement of large infrastructure systems or in functional areas where operational mass drives economies of scale.
Through 2021, our quality improvement coaches supported over 40 FQHCs throughout Los Angeles County to enhance the patient and provider experience, advance interoperability by leveraging implementation and use of HIEs, & using data to enhance value.
Elevation Health Partners is currently contracted to work on behalf of the Los Angeles County Department of HIV and STD programs to design and deliver Mission Possible, an HIV Quality Improvement Learning Collaborative for Medical Care Coordination (MCC) Teams. Working with peers and expert faculty over the course of the learning collaboratives, grantees build the capacity and capabilities for quality improvement. The objective of Mission Possible is to complete several learning collaboratives under the following topics: U=U, addressing stigma and beliefs, screening and referrals, retention in care, viral load suppression, data reporting, care coordination, telehealth integration and more
LA County Department of HIV & STD Programs
HIV Care
Quality Improvement
Learning Collaborative
COVID-19 Guidance
Telehealth Integration
Medical Care Coordination
Integrated Care Models
Enhancing CaseWatch Data Tracking and Reporting
Practice Facilitation/ Coaching
LAPTN Transforming Clinical Practice Initiative
Federal Grant (CMS)
Medi-Cal Population/FQHC
Clinical Quality Metrics
Practice Assessment Tools
Practice Facilitation/ Coaching
Change Package
Operational Toolkits
Empanelment
Risk stratification
Social Determinants of Health
Business Process Management
Reimbursement Reform Readiness (Pilot)
Elevation Health is the only firm that has been contracted to provide field-based, onsite practice coaching for each of the top three performing Federal Transforming Clinical Practice Initiative (TCPi) Practice Transformation Networks (PTNs), among 39 total networks in the Country. From 2015 through December 2019, in support of the three PTNs, Elevation Health provided practice coaching to more than 26 community health centers/FQHCs, and roughly 112 small and solo practices
LAPTN is a $15.8M project funded by CMS Innovation Center’s Transforming Clinical Practice Initiative (TCPI) that aims to improve outcomes for patients with diabetes or depression. LAPTN provides assistance to 3,100 participating clinicians, serving two million of the county’s most vulnerable patients.
Elevation Health Partners has staffed a team of quality improvement coaches to work shoulder-to-shoulder with practices in outreach, education, practice readiness, practice facilitation, health information technology, optimization, practice workflow redesign, care protocols, care coordination, data analysis, data integrity, and reporting.
Through our work under the Pacific Business Group on Health Practice Transformation Network (PTN), our team has coached more than100 small and solo practices to advance maturity in population health management and QI capability. Workflows were redesigned to increase efficiency specifically around outreaching to patients who were overdue for preventative exams. Practice staff were trained on data driven processes to export data from their EHR and IPA portal and address gaps in care. These efforts centered on three clinical quality measures for comprehensive diabetes care and six pediatric conditions. Implementation of sustainability plans were integrated into the program design in order to build provider capacity and expertise.
Over the course of the PBGH program we implemented more than 70 PDSA interventions, with 82% of practices demonstrating improvement in their planned interventions. Additional successes and lesson’s learned can be found in the publication Elevation Health drafted titled “Project SPEED: A Case Study Demonstrating Impact in Coaching Strategies for Performance Improvement in Small and Solo Practices.”
Pacific Business Group on Health Practice Transformation Network
Practice Transformation
Small and Solo Practices
Practice Facilitation/ Coaching
Population Health
Quality Improvement
Data Analysis
Workflow Optimization
Diabetes Care
Throughout 2017, Elevation Health Partners facilitated a community-based stakeholder group to select and enhance an evidence-based community model for asthma. The team completed a six-week capacity building process and selected the Community Healthcare for Asthma Management and Prevention of Symptoms (CHAMPS) – a family-centered, patient-tailored, evidence-based, pediatric asthma intervention. The CHAMPS intervention combines asthma counseling and in-home mitigation of environmental triggers for patients with poorly controlled or moderate-to-severe asthma in primary care settings. The PRAPARE tool is a cornerstone of CHAMPS. Called Asthma Linkages, this is the first health initiative in the larger California Accountable Communities for Health Initiative (CACHI) framework.
Imperial County Department of Public Health
Accountable Community for Health
Evidence-based Community Care Model
Asthma Care Model
Data Sharing
Data Strategy
Quality Improvement
Metrics
SDOH
Rady Children's Hospital - San Diego
Practice Transformation
Practice Facilitation/ Coaching
Evidence-based Guidelines
Workflow Analysis and Redesign
Policies and Procedures Development
Curriculum, Training Plans, and Toolkit Development
EHR Customizations
HEDIS/P4P
Coding
Quality Improvement
Facilitation and Training
The Southwest Pediatric Practice Transformation Network (PTN) is funded by the federal CMS CMMI Transforming Clinical Practice Initiative (TCPi) and represents a collaboration between Children’s Hospital of Orange County (CHOC) and Rady Children’s Hospital - San Diego (RCHSD). The PTN is the only pediatric health systems among the 39 national PTNs, supporting 230 pediatric practices (more than 1500 clinicians) to ready practices for value based reimbursement while achieving improvement in six pediatric conditions and related clinical quality measures (CQMs).
From 2016 - 2018, Elevation Health Partners worked with PTN and clinical leadership to implement the newly developed standardized clinical care guidelines and algorithms covering six clinical pediatric conditions in three FQHCs and over 40 small and solo practices (practices), spanning four EHR systems including EPIC, eCW, NextGen, and AllScripts.
To assist the practices in improving Healthcare Effectiveness Data and Information Set (HEDIS) and P4P performance, Elevation Health also developed and delivered a comprehensive “Coding for Quality” curriculum, and ran the “Deep Dive” learning collaborative delivered through in-person and webinar sessions covering best practices and deep dives in encounter submission, coding, billing, and claim editing (assigning the correct NCQA CPT, ICD, and HCPCS codes). The series also addressed adherence to evidenced-based care on the six pediatric conditions and related CQMs.
Elevation Health Partners prepared a guidebook and training plan to transition the ongoing training to the PTN staff and Quality Improvement Advisors.
Finally, our team documented the challenges and gaps in standardizing care protocols in the EHRs to inform future PTN, advocacy and policy work. Sample care algorithms and field training materials may be available upon request.
Throughout 2017 and 2018, Elevation Health Partners consultants served as coaches and facilitators to deliver IHQCs Quality Curriculum. This curriculum aims to help safety net providers address the growing demand to demonstrate efficiencies and achieve high-quality outcomes. “Building a Culture of Quality,” IHQCs newest learning community explores how Quality Improvement methodology is applied and embedded on an organizational level. This 18-month program is sponsored by Cedars-Sinai and is offered free of charge to participants.
Institute for High Quality Care
Practice Facilitation/ Coaching
Quality Improvement
Training
Facilitation
Robert E. Tranquada, M.D. Safety Net Infrastructure Initiative (Tranquada-V)
Community Grant
Medi-Cal Population/FQHC
Practice Facilitation/ Coaching
Quality Metrics
Reimbursement Reform Readiness (HEDIS)
The Tranquada-V initiative, funded from the Community Benefits Program at L.A. Care Health Plan, provides seven FQHCs within L.A. Care Health Plan’s network with support to improve medical care and health outcomes among children, women, and adults.
The quality improvement coaches at Elevation Health Partners assist health centers to reach their improvement goals on targeted HEDIS measures. Activities include selecting and implementing evidence-based population health management strategies, identifying and removing organizational and technical barriers, and more.
eConsult
County Government
Medi-Cal Population/FQHC
County Health
Practice Facilitation/ Coaching
Telehealth
Gold Standard Workflow
Facilitation
Training
Health IT Implementation
eConsult is a telehealth process enabling primary care providers (PCPs) to consult remotely and conveniently with specialists. Store and forward.
eConsult can successfully reduce the need for face-to-face office visits by facilitating efficient exchange of information to meet clinical needs. Elevation Health Partners consultants were part of a core team leading the initial implementation of eConsult among county health organizations. Our team trained more than a dozen county facilities to use the platform.
eConsult is a collaboration of the Community Clinic Association of Los Angeles County, Health Care L.A. Independent Physician Association, L.A. Care Health Plan, L.A. County Department of Health Services, and MedPOINT Management.
Physician Orders for Life-Sustaining Treatment (POLST) turns a person’s wishes about end-of-life care into actionable medical orders. Signed by both doctor and patient, POLST helps give terminally-ill patients more control over their end-of-life care.
The Elevation Health Partners team worked collaboratively with BluePath Health and the Coalition for Compassionate Care of California (CCCC) to examine the feasibility of an electronic POLST registry in California. This project was funded by the California Health Care Foundation (CHCF).
The feasibility study found that POLST implementation reached an appropriately high level to support a statewide electronic POLST registry. This effort led to a partnership with the Institute for Population Health Improvement (IPHI) of the UC Davis Health System and funding for an 18-month electronic registry pilot for two counties in California.
POLST
Feasibility Study
Policy Development
Stakeholder Engagement
Telehealth
Electronic Registry
Inland Empire Health Plan (IEHP)
Feasibility Study
Privacy and Security
Practice Facilitation/ Coaching
Encounter Data Strategy and Analysis
IPA Development and Support
HEDIS/P4P Strategy and Operations
Elevation Health Partners helps providers purchase and implement a variety of health information technologies to improve efficiency and quality of care. These technologies include disease and immunization registries, e-prescribing, chronic disease management, electronic health records, and health information exchange.
Center for Connected Health Policy (CCHP)
Policy and Legislation
Reimbursement Reform
Telehealth
Research
Analysis
In 2013, the Center for Connected Health Policy (CCHP) embarked on an 8-month project to ensure that telehealth policy, regulation, education, and research are in lock-step with health reform activities. The Elevation Health Partners team collaborated with BluePath Health to bring together industry experts, premier researchers, policy makers, and grant funders in an effort to realign short and long terms goals, ensure that research is aimed at the appropriate areas, and to identify leadership, skills, best practices, and champions to advance and sustain telehealth in Calfornia.
Patientoc is an integrated system for real-time collection and transmission of patient-reported information and personalized health education to patients. The solutions help reduce administrative costs, improve quality of care, and enhance patient experience.
Patientoc
Medicare, Medi-Cal Population/FQHC
Practice Facilitation/ Coaching
Golden State Workflow
Strategy and Operations Work
Patient-centered Care